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Shipping Policy
Thank you for shopping with ORALICS. We are committed to delivering your order safely, quickly, and efficiently, wherever you are. Below is everything you need to know about our shipping services.
1. Order Processing Time
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All orders are processed within 1–3 business days after payment is confirmed (excluding weekends and public holidays).
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During high-demand seasons or promotional periods, processing may take slightly longer.
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Once your order ships, you will receive a shipping confirmation email with a tracking number.
2. Estimated Delivery Time
| Region | Standard Shipping | Express Shipping |
|---|---|---|
| United States | 7–12 business days | 3–6 business days |
| Canada | 8–14 business days | 4–7 business days |
| United Kingdom | 6–10 business days | 3–6 business days |
| Europe (EU) | 7–14 business days | 4–8 business days |
| Australia / NZ | 8–15 business days | 4–7 business days |
| Asia (HK, JP, SG) | 5–10 business days | 2–5 business days |
| Middle East | 10–18 business days | 5–9 business days |
| Rest of World | 12–20 business days | 6–12 business days |
Please note: These are estimated timeframes and may vary due to customs clearance, weather, or local courier delays.
3. Shipping Rates
| Region | Standard Shipping | Express Shipping |
|---|---|---|
| USA / Canada | $8.99 | $18.00 |
| UK / EU Countries | $9.99 | $19.00 |
| Australia / NZ | $10.99 | $20.00 |
| Asia (HK, JP, SG) | $6.99 | $15.00 |
| Middle East | $12.99 | $22.00 |
| Other Regions | $14.99 | $25.00 |
4. Free Shipping
We offer free standard shipping under the following conditions:
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USA / Canada / UK / EU: Free on orders over $100
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Australia / NZ / Asia: Free on orders over $120
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Other countries: Free on orders over $150
Free shipping will be automatically applied at checkout if your order qualifies.
5. Shipping Availability
We currently ship to over 50 countries worldwide, including:
✔ North America
✔ Europe (including EU & UK)
✔ Australia & New Zealand
✔ Asia (Japan, Singapore, South Korea, Hong Kong, Taiwan, etc.)
✔ Middle East (UAE, Saudi Arabia, Israel, etc.)
We do NOT ship to the following regions at this time:
❌ PO Boxes, APO/FPO addresses
❌ Countries under trade sanctions or embargoes
❌ Some remote islands or regions with unreliable courier service
6. Taxes & Duties
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International customers are responsible for any applicable customs duties, VAT, or import taxes charged by their country.
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YAFONKA is not responsible for delays or fees imposed by customs authorities.
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We recommend checking your local customs policy before placing an order.
7. Tracking Your Order
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Once shipped, a tracking number will be emailed to you.
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You can track your shipment via the link in the confirmation email or using your local courier's tracking system.
If you have not received tracking info within 5 days after purchase, please contact us.
8. Lost or Delayed Packages
If your package is significantly delayed or lost:
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Please first check with your local post office or delivery agent.
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If the issue persists, contact our support team within 30 days of shipment.
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We will assist with filing a claim or resending your order if eligible.
9. Address Accuracy
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Please ensure your shipping address is complete and accurate at checkout.
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YAFONKA is not responsible for orders sent to incorrectly provided addresses.
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If you notice a mistake, please email us immediately at: service@oralics.com.
10. Questions or Support
For any shipping inquiries, feel free to reach out:service@oralics.com.
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